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General Information
Majestic Boughs Candle ("we," "us," "our") provides handcrafted candles and home décor products. These Terms apply to all Site visitors, customers, and others who engage with our services.
2. Orders & Payments
2.1 Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
2.2 Pricing & Payment
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Prices are listed in [currency] and are subject to change without notice.
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We accept major credit cards, PayPal, and other payment methods as listed on our checkout page.
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Your payment details are securely processed through Shopify’s payment gateway.
2.3 Order Cancellations & Modifications
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Orders can be modified or canceled within 24 hours of placement.
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Once an order has shipped, it cannot be canceled.
3. Shipping & Delivery
3.1 Shipping Policy
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We ship to All states in the United States of America.
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Processing times range from [X-X] business days, and shipping times depend on the destination.
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Shipping rates are calculated at checkout.
3.2 Lost or Delayed Shipments
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We are not responsible for carrier delays or lost packages. If your package is missing, please contact the shipping provider first.
4. Returns & Refunds
4.1 Eligibility for Returns
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We accept returns within 30 days of delivery if the item is Damaged and in its original packaging.
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
4.2 Refund Process
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Once we receive and inspect the returned item, a refund will be issued to your original payment method within 5 to 7 Business days.
4.3 Non-Returnable Items
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Custom orders, used candles, and gift cards are non-refundable.
5. Product Disclaimer
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Due to the handmade nature of our products, slight variations in color, scent, or appearance may occur.
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Always follow safety instructions when burning candles. We are not liable for any damages caused by improper use.
6. Intellectual Property
All content on this Site, including images, text, branding, and product designs, is the property of Majestic Boughs Candle and may not be used without permission.
7. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our products or Site.
8. Privacy Policy
Your personal data is collected and processed according to our [Privacy Policy], which outlines how we handle your information.
9. Changes to These Terms
We may update these Terms at any time, and the latest version will be posted on this page. Continued use of our Site signifies your acceptance of the updated Terms.
10. Contact Us
For any questions, please reach out to us at:
📧 Email: miriam.barsali1@gmail.com